Shipping

All our deliveries are carried out by logistics service providers DHL and Fedex.

Geoffrey Kent Safari (GKS) online purchases will require a signature upon delivery. In addition, purchases may not be shipped to P.O. boxes, which are not available through our courier, FEDEX or DHL.

To estimate the total delivery time for your purchase, please allow up to two business days to process your order for shipment, in addition to the time indicated by your preferred shipping method (i.e. Economy – 5 to 7 Days, Express – 24 to 48hrs). You may request Express Delivery during the check-out process, extra charges apply.

Orders are processed and delivered Monday to Friday, excluding holidays. GKS cannot be responsible for unanticipated delays.

Geoffrey Kent Safari ships internationally provided that our courier ships to your destination. Delivery costs change according to destination and weight. Below rates are an indication of shipping our larger items e.g. Luggage

Standard shipping rates:
• Monaco (2 Days): No Charge
• Europe (2-5 days): €50
• World (5-10 Days): €90 depending on delivery zones.

Express shipping rates:
• Europe (Next Day): €112
• World (2 Day): €160

Taxes and duties are calculated according to your shipping destination and itemised at the bottom of the Order Summary page.
To the extent possible, all orders ship to destinations on a DDP (Delivery Duty Paid) basis, meaning all relevant import taxes and duties are included in the final purchase price.

If you have any questions please contact us Monday through Friday at +377 97 98 53 30 or via email at info@geoffreykentsafari.com

Taxes and duties are calculated according to your shipping destination. To the extent possible, all orders ship to destinations on a DDP (Delivery Duty Paid) basis, meaning all relevant import taxes and duties are included in the final purchase price.

List of DDP countries:
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain Sweden, The Netherlands

If you wish to ship to a DDU (Delivery Duty Unpaid) destination, product prices displayed are exclusive of all taxes and duties. All additional taxes, import fees, and surcharges levied by destination countries are the responsibility of the customer. Please check back with your local customs house to find out if any additional charges will be applied to your order. Our shipping partner Fedex/DHL takes responsibility for such charges and bills the recipient accordingly. We are unable to provide an estimate for these charges. We do not receive any money from customs or import fees. If you refuse to pay these charges, the shipment will automatically be returned to us at our expense. Please note that we will then have to deduct any related charges from the refund of your original purchase.

List of DDU countries:
Arab Emirates, Argentina, Australia, Bahrain, Belarus, Bosnia & Herzegovina, Brasil, Brunei, Canada, Chile, China, Croatia, Cyprus, Egypt, Greenland, Hong Kong, Iceland, India, Indonesia, Japan, Jordan, Kuwait, Lebanon, Liechtenstein, Macedonia, Malaysia, Malta, New Zealand, Norway, Oman, Philippines, Quatar, Russia, Saudi Arabia, Singapore, South Korea, Switzerland, Taiwan, Thailand, Ukraine, USA, Venezuela.

Returns

You have 14 days from the date you received your order to exchange or return. Refunds will be issued only for properly returned items. If your return does not meet the conditions listed, we will not be able to issue the refund and the package will be sent back to you.

To return an item, simply email admin@geoffreykentsafari.com.
Items must be returned in perfect condition, unused and undamaged in the original packaging with all original tags intact. In case of an exchange, the new items will be sent without additional costs. Please return your items using secure means and recorded delivery:
Geoffrey Kent Safari
Monte Carlo Palace
7 Bd des moulins
98000 Monaco

Please note that if you are based outside the EU you may need to pay taxes and duties on the returns.

Your refund will be credited to the original payment method. Shipping costs are non-refundable. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.